Terms & Conditions

Loyal Wig Limited (“Loyal Wig,” “We,” “Us,” “Our”) wants to assure all existing and future customers, as well as visitors to Our website, that we take the security of your personal data and the maintenance of your privacy seriously. You should be assured that the data We collect from you and use is treated in accordance with the appropriate legislation: the General Data Protection Regulations 2016, the Data Protection Act 1998, and the Privacy and Electronic Communications Regulations 2003, as well as this Privacy Policy.

We aim to be clear about how We collect and use your data and will not do anything with it that you would not reasonably expect.

By arranging an appointment with us, signing up for our mailing list, or by accepting our Privacy Policy and Website Terms and Conditions when you visit our website, you give Us your consent to the collection, storage, and use of your personal data in accordance with this Privacy Policy and agree to the use of cookies.

How Do We Collect Information?
We collect personal information from you when:

You visit Our website.
You make an appointment for a consultation with Us.
You make ongoing or repeat purchases from Us.
You sign up for Our mailing list.
You enquire about Our products, services, or job vacancies via direct emails, web forms, phone conversations, post, or social media
You otherwise provide Us with personal information.
Whenever you give Us personal information, you are consenting to its collection and use in accordance with this policy, including our use of cookies.

What Personal Information Do We Collect About You and How Is It Used?
You should be aware that some of Our products may have special rates of VAT or advantageous tax treatments, and therefore, we are bound to collect and provide information about you to Her Majesty’s Customs and Excise. Otherwise, providing information to Us is not compulsory, and you have no statutory or contractual obligation to provide any of this information, but if you decide not to, we may be unable to provide you with certain services or communicate with you.

Principally, the types of data we collect will be your:

Name
Postal address
Email address
Telephone numbers
Country of residence
Bank or credit card details
Products ordered and any attendant personal measurements/details
We may also collect other information that you choose to provide to Us from time to time.

We may use that information to:

Provide you with the goods and services you have requested.
Keep a record of your relationship with Us.
Send you information by email about our events, website, policies, and occasionally about products and services that may be relevant to you
Ask you to participate in surveys and market research.
Improve our understanding of you, our customer, and your likely future requirements.
Run, administer, and operate Our business.
Electronic Marketing.
We will not send you third-party marketing information by email or other electronic means of communication without your express opt-in consent.

Unsubscribing or Withdrawing Consent
You have the right to ask us to stop processing your personal data if your consent is required for that processing. To request this, simply email Us at Info@loyalwig.com.

This Privacy Policy is in compliance with relevant legislation, including the General Data Protection Regulations (GDPR), Data Protection Act 1998, and Privacy and Electronic Communications Regulations 2003.